Shipping policy
At Covenant Community Coffee, all products are made to order and fulfilled by our trusted partners. This allows us to offer a variety of high-quality items while keeping production efficient.
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Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order is processed, it will be shipped.
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Shipping Time
Estimated delivery times:
• Standard Shipping: 3–10 business days
Please note that shipping times may vary depending on your location and the fulfillment partner.
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Multiple Shipments
Because we work with multiple fulfillment partners, items in your order may ship separately. You may receive multiple tracking numbers.
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Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
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Delays
We are not responsible for delays caused by shipping carriers, weather, or other factors outside of our control.
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Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
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Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier directly. We are not responsible for lost or stolen packages, but we will do our best to assist you.
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Contact Us
If you have any questions about your order, please contact us at:
Drinkcovenant@gmail.com